Passengers revolt against Indigo flight delay, demand apology and compensation
I witnessed an interesting incident while transiting through the Rajiv Gandhi International Airport at Shamshabad in Hyderabad today. Indigo flight 6E 319 scheduled to take off at 6:00 am for Mumbai had not taken off till 10:30 am. The passengers revolted against the cavalier attitude of the staff and extremely poor customer service and demanded an apology and a written confirmation that they will be compensated accordingly.
Here are some photos I captured using my phone.
Passengers gheraoed Indigo airline staff demanding an apology and compensation for the severe delay
Indigo Flight Captain trying to pacify the customers
Indigo flight 6E 319 which could not take off atleast till 10:30 am as the passengers refused to board
I had to leave at 10:30 to board my connecting flight but will be keen to know what happened after that.
Categories: General